Hub Online Ordering

Product Design | Design System
How can we utilize the design system to streamline test portfolio expansion for oncologists' needs?

Intro

Oncology NGS testing is central to Tempus, but the ordering experience was complex and frustrating due to varying test requirements. As the business grew, adding new tests made the order form harder to maintain, challenging the goal of increasing order volume. I helped redesign a scalable order form and integrate the new xG Test.

Team

2 Product Designer

1 Product Manager

6 Engineers

Timeline

Sept 2022 - April 2023

✍🏻 Design Details

🎉  Key Metrics

<1% failure rate on order submission

Reduce submission time from 40% (~9 seconds to <3 seconds) post national rollout

Increase online order form volume from 27k to 40k YTD in 2023

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